| All items are shipped within 5-10 week days.
Single shipping fee: 8.90EUR
Should you wish to cancel or return your order then please send written notice to us not earlier than the time when the contract was concluded and not later than 7 (seven) working days following the day that the goods were received in one of the following ways:
- By post: Alalunga - Rua Jorge Castilho 1613, 7C - 1900-272 Lisboa - Portugal
- By fax: +351 21 840 4364
- By phone: +351 91 947 5411
Once you have notified us of your cancellation then any sums paid by you will be reimbursed within 30 days (other than our costs if we have to recover the costs from you). Where you do cancel your order, you are under a duty (until the goods are returned to us or collected by us) to retain possession of them and to take reasonable care of them.
Your right to cancel does not apply to videos (if they are unsealed by you) or magazines. For hygiene reasons we will not accept returns or cancellations of orders for any intimate objects. We will not accept cancellations or returns of items which are designed to be worn next to the skin if it appears that they have been tried on directly against the skin. |
